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Resolved

Increased API Response Times Due to Data Center DNS Incident

Oct 8, 2026 at 3:22pm UTC
Affected services
Single Validation API
Single Validation API / VIP

Resolved
Oct 8, 2026 at 10:43pm UTC

The issue is resolved.

Created
Oct 8, 2026 at 3:22pm UTC

Status: Monitoring
Start: October 8, 2026 at 15:22 UTC

We are currently experiencing increased API response times caused by a recursive DNS incident at our data center provider, Hetzner.
The issue is affecting Hetzner locations HEL1, FSN1, and NBG1, resulting in slower DNS resolution and, in some cases, delayed API responses or timeouts.
Hetzner has reported that response times should now be returning to normal and is continuing to monitor the situation.
We are monitoring our services closely and will provide further updates if needed.

Hetzner incident:
https://status.hetzner.com/incident/39cb6392-be3d-4761-a369-eaad28b8b8fc